TERMS OF USE OF THE WEBSITE

Last updated: 19 January 2026

 

  1. Introductory Provisions


These Terms of Use govern access to and use of the website www.klamaris.hr and all of its subpages (hereinafter: the “Website”).


The Website is operated by Klamaris j.d.o.o., Ulica Mahatme Gandhija 2, 10090 Zagreb, OIB: 68132114888 (hereinafter: “Klamaris”).


By using the Website, you accept these Terms of Use in their entirety.

 

  1. Informative Nature of the Website and No Contract Formation

The Website is intended exclusively for informational and promotional purposes. No contract is concluded, and no sale or payment is carried out through the Website.

Enquiries submitted via the contact form, e-mail, or telephone are intended solely for the purpose of providing information and establishing business contact and do not constitute an offer, acceptance of an offer, or the conclusion of a contract.

All enquiries submitted through the Website are deemed non-binding. Contracts are concluded exclusively outside the Website, on the basis of a written agreement.

By submitting an enquiry via the contact form, the user does not acquire any rights or obligations, except for those arising from the applicable regulations on the protection of personal data.

  1. Use of Electronic Communication

By using the Website or communicating with Klamaris through electronic means (including contact forms, e-mail, and other digital channels), you agree and acknowledge that we may communicate with you electronically, via the Website or by sending e-mail messages.

You accept that all contracts, notices, statements, information, and other communications that we provide to you electronically satisfy all legal requirements, including, but not limited to, the requirement that such communications be in written form, unless applicable regulations require otherwise.

Electronic communication via the Website or electronic mail does not constitute the conclusion of a contract, unless expressly agreed otherwise in a separate written agreement.

  1. Intellectual Property

Klamaris or its licensors are the owners and holders of all copyrights and other intellectual property rights relating to the Website, as well as to all data, information, and other content displayed on or made available through the Website.

4.1. All Rights Reserved

Unless expressly stated otherwise in relation to specific content, no licence or any other right is granted to the user under copyright, trademark, patent, or other intellectual property rights.

This means that, without the prior written consent of Klamaris, it is not permitted to use, copy, reproduce, publicly perform, display, distribute, embed in any electronic medium, modify, disassemble, decompile, transmit, download, send, monetise, sell, advertise, or otherwise commercially exploit any content from the Website, in whole or in part, except to the extent permitted by mandatory applicable law (for example, the right of quotation).

  1. Third-Party Content and Ownership

The Website may contain links or other references to third-party websites. Klamaris does not control or review the content of third-party websites to which links are provided from the Website.

Products or services offered by third parties are subject to the terms and conditions of those third parties. Opinions expressed or materials published on such websites do not necessarily reflect the views of Klamaris, nor are they endorsed by Klamaris.

Klamaris shall not be responsible for the privacy policies, content, or practices of third-party websites. The use of such third-party websites and services is at your own risk.

Klamaris accepts no liability for any loss or damage, regardless of cause, arising from the disclosure of personal data to third parties through the use of such linked websites or services.

  1. Use of the Website

By accessing the Website, you agree to use it solely for its intended purposes and in accordance with these Terms of Use, any additional agreements concluded with Klamaris, applicable laws and regulations, as well as generally accepted rules of internet practice and industry guidelines.

It is prohibited to use the Website or Klamaris services to publish, distribute, or use any material that contains (or is linked to) malicious computer software, as well as to use data collected through the Website for direct marketing purposes or to carry out any systematic or automated data collection activities in relation to the Website.

Any activity that causes or may cause damage to the Website or that interferes with its functionality, availability, or accessibility is strictly prohibited.

  1. Submission of Ideas and Content

Please do not submit any ideas, inventions, works of authorship, or other information that may be considered your intellectual property and that you wish to present to us, unless a written agreement governing intellectual property rights or a confidentiality agreement (NDA) has been concluded in advance.

If you submit such content to us without a prior written agreement, you thereby grant us an irrevocable, non-exclusive, royalty-free (free of charge), unlimited in time and territory licence to use, reproduce, store, adapt, publish, translate, and distribute such content, in any existing or future media.

  1. Termination of Use

Klamaris may, at its sole discretion, at any time modify or temporarily or permanently suspend access to the Website or any service available through the Website.

You agree that Klamaris shall not be liable to you or to any third party for any modification, suspension, or termination of your access to or use of the Website, nor for any content that you may have shared or published on the Website.

You are not entitled to any compensation, damages, or other payment, even if certain functionalities, settings, or content that you used or relied upon are permanently lost.

Any circumvention, attempted circumvention, or disabling of any access restriction measures applied on the Website is strictly prohibited.

  1. Warranties and Liability

Nothing in this section limits or excludes any warranty that is implied under applicable law, where such limitation or exclusion would be unlawful.

The Website and all content on the Website are provided on an “as is” and “as available” basis and may contain inaccuracies or typographical errors. All warranties, whether express or implied, relating to the availability, accuracy, or completeness of the content are expressly excluded.

We do not warrant that:

  • the Website or its content will meet your requirements;
  • the Website will be available uninterrupted, timely, secure, or error-free.

No part of the content of the Website constitutes or is deemed to constitute legal, financial, technical, or medical advice of any kind. If you require professional advice, you should consult an appropriate qualified professional.

The following provisions of this section apply to the maximum extent permitted by applicable law and do not limit or exclude our liability in respect of any matter where such limitation or exclusion would be unlawful or impermissible.

Klamaris shall in no event be liable for any direct or indirect damage (including, but not limited to, loss of profit or revenue, loss or damage to data, software, or databases, or loss or damage to property or data) incurred by you or any third party and arising from your access to or use of the Website.

Unless expressly stated otherwise in a separate agreement, our total liability to you for all damages arising out of or in connection with the Website or any products or services presented or sold through the Website, regardless of the legal basis of liability (contract, tort, negligence, intent, delict, or otherwise), shall be limited to the total amount, if any, that you have paid to us for such products or services or for the use of the Website.

Blog content, articles, posts, guides, examples, and recommendations published on the Website are provided for informational purposes only and do not constitute individual advice, professional recommendations, or a substitute for a professional assessment tailored to a specific case. Klamaris assumes no responsibility for actions taken based on information published on the blog or other informational sections of the Website.

This limitation applies to the aggregate of all your claims, actions, and grounds of liability, regardless of their type or nature.

  1. Privacy

Access to the Website and/or certain services may require you to provide certain personal data. You agree that all data you provide is accurate, truthful, and up to date.

For the purpose of protecting your privacy, we have developed a Privacy Policy and a Cookie Policy, which explain in detail the methods of collection, processing, and protection of personal data. For more information, please refer to our Privacy Policy and Cookie Policy available on the Website.

  1. Compliance with Regulations

Use of the Website must comply with the applicable laws and regulations of the Republic of Croatia. It is prohibited to use the Website in any manner that would be contrary to applicable laws and regulations.

 

  1. Assignment of Rights and Obligations

Without the prior written consent of Klamaris, you may not, in whole or in part, assign, transfer, or subcontract any of your rights and/or obligations arising from these Terms of Use to any third party.

Any attempt to assign or transfer rights and/or obligations contrary to this provision shall be deemed null and void and without legal effect.

  1. Breach of These Terms of Use

Without prejudice to any other rights available to Klamaris under these Terms of Use, if you breach these Terms of Use in any way, Klamaris may take any measures it deems appropriate in relation to such breach.

Such measures may include, but are not limited to:

  • temporary or permanent suspension of your access to the Website;
  • taking technical measures to prevent further access;
  • contacting your internet service provider with a request to block access to the Website;
  • initiating appropriate legal proceedings.
  1. Indemnification

You agree to indemnify, defend, and hold Klamaris harmless from and against all claims, liabilities, damages, losses, and costs, including reasonable legal fees, arising out of or in connection with your breach of these Terms of Use or applicable laws and regulations, including, but not limited to, infringements of intellectual property rights and privacy rights.

You undertake to promptly compensate Klamaris for any damage, losses, costs, and expenses incurred in connection with such claims or as a result thereof.

  1. Waiver

Any failure or delay in exercising or enforcing any provision of these Terms of Use or any agreement, as well as any failure to exercise a right of termination, shall not be deemed a waiver of such provision and shall not affect the validity of these Terms of Use, any agreement, or any part thereof, nor the right to subsequently enforce each provision in full.

  1. Language

 

These Terms of Use are available in the Croatian language. Translations into other languages may be provided solely for convenience.

In the event of any inconsistency between language versions, the Croatian-language version shall prevail.

  1. Entire Agreement

These Terms of Use, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Klamaris j.d.o.o. regarding the use of this Website.

  1. Updates to the Terms of Use

Klamaris may from time to time amend or supplement these Terms of Use. It is your responsibility to periodically review these Terms for any amendments or updates.

The date stated at the beginning of these Terms of Use represents the date of the most recent amendment. Amendments shall enter into force at the time of publication on the Website.

By continuing to use the Website after the publication of amendments, you are deemed to be aware of and to accept such amendments and to be bound by them.

  1. Governing Law and Jurisdiction

These Terms of Use shall be governed by the laws of the Republic of Croatia.

All disputes arising out of or in connection with these Terms of Use shall fall under the jurisdiction of the courts of the Republic of Croatia.

If any provision of these Terms of Use is found to be invalid or unenforceable under applicable law, such provision shall be amended, limited, or excluded to the extent necessary to comply with the law, while the remaining provisions shall remain in force and produce legal effect.

  1. Contact Details

This Website is operated and owned by:

Klamaris j.d.o.o.

Ulica Mahatme Gandhija 2, 10000 Zagreb

E-mail: info@klamaris.hr

 

For any questions related to these Terms of Use, you may contact us in writing or by e-mail.

The Terms and Conditions were last updated on January 19, 2026

1. Introduction

These Terms and conditions apply to this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contracts conflict with any provisions of these Terms, the provisions of these additional contracts will control and prevail.

2. Binding

By registering with, accessing, or otherwise using this website, you hereby agree to be bound by these Terms and conditions set forth below. The mere use of this website implies the knowledge and acceptance of these Terms and conditions. In some particular cases, we can also ask you to explicitly agree.

3. Electronic communication

By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending an email to you, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications should be in writing.

4. Intellectual property

We or our licensors own and control all of the copyright and other intellectual property rights in the website and the data, information, and other resources displayed by or accessible within the website.

4.1 All the rights are reserved

Unless specific content dictates otherwise, you are not granted a license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on this website in any form, without our prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote).

5. Third-party property

Our website may include hyperlinks or other references to other party’s websites. We do not monitor or review the content of other party’s websites which are linked to from this website. Products or services offered by other websites shall be subject to the applicable Terms and Conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.

We will not be responsible for any privacy practices or content of these sites. You bear all risks associated with the use of these websites and any related third-party services. We will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties of personal information.

6. Responsible use

By visiting our website, you agree to use it only for the purposes intended and as permitted by these Terms, any additional contracts with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You must not use our website or services to use, publish or distribute any material which consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website.

Engaging in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited.

7. Refund and Return policy

7.1 Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post, fax, or email). Our contact details can be found below. You may use the attached model withdrawal form, but it is not obligatory.

If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (for example by email) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

7.2 Effects of withdrawal

If you withdraw from this contract, we shall reimburse you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

Please note that there are some legal exceptions to the right to withdraw, and some items can therefore not be returned or exchanged.  We will let you know if this applies in your particular case.

8. Idea submission

Do not submit any ideas, inventions, works of authorship, or other information that can be considered your own intellectual property that you would like to present to us unless we have first signed an agreement regarding the intellectual property or a non-disclosure agreement. If you disclose it to us absent such written agreement, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.

9. Termination of use

We may, in our sole discretion, at any time modify or discontinue access to, temporarily or permanently, the website or any Service thereon. You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to, or use of, the website or any content that you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any Content you have contributed or have come to rely on, are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

10. Warranties and liability

Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or to exclude. This website and all content on the website are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the Content. We make no warranty that:

  • this website or our content will meet your requirements;
  • this website will be available on an uninterrupted, timely, secure, or error-free basis.

Nothing on this website constitutes or is meant to constitute, legal, financial or medical advice of any kind. If you require advice you should consult an appropriate professional.

The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in respect of any matter which it would be unlawful or illegal for us to limit or to exclude our liability. In no event will we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or harm to property or data) incurred by you or any third party, arising from your access to, or use of, our website.

Except to the extent any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intended conduct, tort or otherwise) will be limited to the total price that you paid to us to purchase such products or services or use the website. Such limit will apply in the aggregate to all of your claims, actions and causes of action of every kind and nature.

11. Privacy

To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct, and up to date.

We have developed a policy to address any privacy concerns you may have. For more information, please see our Privacy Statement and our Cookie Policy.

12. Export restrictions / Legal compliance

Access to the website from territories or countries where the Content or purchase of the products or Services sold on the website is illegal is prohibited. You may not use this website in violation of export laws and regulations of Croatia.

13. Assignment

You may not assign, transfer or sub-contract any of your rights and/or obligations under these Terms and conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this Section will be null and void.

14. Breaches of these Terms and conditions

Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, contacting your internet service provider to request that they block your access to the website, and/or commence legal action against you.

15. Indemnification

You agree to indemnify, defend and hold us harmless, from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these Terms and conditions, and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs and expenses relating to or arising out of such claims.

16. Waiver

Failure to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.

17. Language

These Terms and Conditions will be interpreted and construed exclusively in English. All notices and correspondence will be written exclusively in that language.

18. Entire agreement

These Terms and Conditions, together with our privacy statement and cookie policy, constitute the entire agreement between you and Klamaris j.d.o.o. in relation to your use of this website.

19. Updating of these Terms and conditions

We may update these Terms and Conditions from time to time. It is your obligation to periodically check these Terms and Conditions for changes or updates. The date provided at the beginning of these Terms and Conditions is the latest revision date. Changes to these Terms and Conditions will become effective upon such changes being posted to this website. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions.

20. Choice of Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of Croatia. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of Croatia. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions will not be affected.

21. Contact information

This website is owned and operated by Klamaris j.d.o.o..

You may contact us regarding these Terms and Conditions by writing or emailing us at the following address: info@klamaris.hr
Ulica Mahatme Gandhija 2, 10000 Zagreb

22. Download

You can also download our Terms and Conditions as a PDF.